FAQ
What types of products does Petpivot offer?
Petpivot specializes in innovative pet care solutions, primarily focusing on self-cleaning cat litter boxes. These products are designed to enhance the hygiene and convenience of pet ownership through advanced waste management technology.
How does the self-cleaning cat litter box work?
The self-cleaning cat litter box utilizes advanced sensors to detect when your cat has used the box. After a predetermined period, the box automatically cleans itself, ensuring a hygienic environment for your pet while minimizing the need for manual maintenance.
What safety features are included in your products?
Petpivot prioritizes safety in its designs. Our self-cleaning litter boxes are equipped with sensors that prevent operation when a cat is inside, reducing the risk of injury. Additionally, the materials used are non-toxic and safe for pets.
How do I maintain the self-cleaning cat litter box?
Maintenance is minimal with our self-cleaning litter box. Regularly check and refill the litter as needed, and clean the unit periodically according to the manufacturer's instructions to ensure optimal performance.
What is the warranty policy for Petpivot products?
Petpivot offers a warranty on its products to cover manufacturing defects. The specifics of the warranty, including duration and coverage details, can be found in the product documentation or by contacting our customer service team.
How can I contact customer support for further inquiries?
You can reach our customer support team via email at info@petpivot.co.uk We are committed to addressing your questions and concerns promptly.
Do you offer international shipping?
Currently, Petpivot focuses on providing shipping services within United Kingdom. For inquiries regarding international shipping, please contact our customer support team for further assistance.
What is your return policy?
Petpivot has a 30-day return policy. To be eligible for a return, items must be in their original condition, unused, and with all packaging intact. For more details on the return process, please refer to our return policy section.